Introduction to Digital Administration Skill Set
In an increasingly digital world, digital literacy and customer connection have never been more important.
This course is fee free* for residents of Western Australia.
Some eligibility conditions apply for the fee free training and other fees may apply for some courses. Please refer to the FAQs for more information.
*Please note that eligibility requirements apply to some of the fee free training.
Overview
When Available all year round
Study Mode Online and on campus
The Introduction to Digital Administration skill set will give you the skills and knowledge required to use business technology and produce business documents, use computer software and organise electronic information and data. It also covers customer service skills; including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback.
Whether you want to improve your digital literacy, better manage admin in your small business or organisation, or just brush up on your customer and admin skills, this is the skill set for you.
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We are currently taking expressions of interest for this course. Contact our student services team on 1800 672 700 for more information or complete the course enquiry form below.