SIT20122 Certificate II in Tourism
Dive into the world of travel and hospitality
With our Certificate II in Tourism, you will be equipped with the skills and knowledge needed to excel in the ever-evolving tourism industry.
Overview
When Available all year round
Study Mode Online | Workplace
Guided by experienced professionals within the tourism sector, you will gain competencies in the following areas:
• Customer Approach: Developing the ability to provide outstanding service to tourists, ensuring their needs are met while creating memorable experiences.
• Sales and Promotion: Learning to effectively sell tourism products and services, whether it's offering tour packages, accommodations, or experiences to
travelers.
• Destination Knowledge: Gaining in-depth knowledge of various tourist destinations, their attractions, and the ability to guide tourists to make informed choices.
• Communication Skills: Mastering communication techniques to engage with travelers, answer inquiries, and resolve issues professionally and effectively.
• Administrative Proficiency: Acquiring skills in administrative tasks relevant to the tourism industry, such as booking management, record-keeping, and
processing payments.
• Safety and Compliance: Understanding the importance of safety regulations and compliance within the tourism sector, ensuring tourists' well-being.
Select your preferred campus and apply
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We are currently taking expressions of interest for this course. Contact our student services team on 1800 672 700 for more information or complete the course enquiry form below.