SIT30122 Certificate III in Tourism
Embark on a journey to your future
From destination management to customer service excellence, explore a myriad of opportunities and unlock your potential in the exciting tourism industry.
This course is fee free* for residents of Western Australia.
Some eligibility conditions apply for the fee free training and other fees may apply for some courses. Please refer to the FAQs for more information.
*Please note that eligibility requirements apply to some of the fee free training.
Overview
Campus Exmouth
When Available all year round
Study Mode On campus | Workplace
Dive into the world of travel and hospitality
With our Certificate III in Tourism, you will be equipped with the skills and knowledge needed to excel in the ever-evolving tourism industry.
Guided by experienced professionals within the tourism sector, you will gain competencies in the following areas:
• Customer Approach: Developing the ability to provide outstanding service to tourists, ensuring their needs are met while creating memorable experiences.
• Sales and Promotion: Learning to effectively sell tourism products and services, whether it's offering tour packages, accommodations, or experiences to
travelers.
• Destination Knowledge: Gaining in-depth knowledge of various tourist destinations, their attractions, and the ability to guide tourists to make informed choices.
• Communication Skills: Mastering communication techniques to engage with travelers, answer inquiries, and resolve issues professionally and effectively.
• Administrative Proficiency: Acquiring skills in administrative tasks relevant to the tourism industry, such as booking management, record-keeping, and
processing payments.
• Safety and Compliance: Understanding the importance of safety regulations and compliance within the tourism sector, ensuring tourists' well-being.
Important information
| School Leaver | Non-School Leaver | AQF |
|---|---|---|
| OLNA or NAPLAN 9 Band 8 | C Grades in Year 10 English and Maths or Equivalent | Certificate I or Certificate II |
RTO Entry Requirements
Candidates will be required to participate in a pre-enrolment interview and language, literacy, and numeracy assessment to ensure they possess sufficient LLN skill. Other areas include:
• Basic computer skills level III (MS Word, Excel, PowerPoint, and Publisher
Training Contract - A traineeship contract is a formal agreement between an employer and a trainee that outlines the terms and conditions of the traineeship program.
• Parties Involved - Employer, Group Trainer, and RTO
• Duration - The start and end date of the traineeship
• Training Plan - a description of a unit of competency selected for traineeship, signed by all parties
• Supervision - Who will supervise and mentor the trainee during the program
For more information about job and career pathways, visit Jobs and Skills WA(opens in a new tab) .
We offer a range of further study opportunities, view our course list here.
Certification
Upon successful completion you will receive a Certificate III in Tourism.
Select your preferred campus and apply
Available all year round, 2025
Details
Units and fees
To attain this qualification, you are required to successfully complete fifteen (15) units of competence, comprising four (4) core and eleven (11) elective units selected from the options provided below.
For an approximate fee estimate, mark the boxes below corresponding to the number of units needed for this course. The estimated fees will be displayed on the right-hand side.
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| SITTIND003 Source and use information on the tourism and travel industry | $0.00 | $0.00 | $19.00 |
| SITXCCS014 Provide service to customers | $0.00 | $0.00 | $19.00 |
| SITXCOM007 Show social and cultural sensitivity | $0.00 | $0.00 | $19.00 |
| SITXWHS005 Participate in safe work practices | $0.00 | $0.00 | $19.00 |
Elective
Unit Selection
A total of eleven (11) elective units must be selected to achieve the qualification.
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
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$0.00 | $0.00 | $19.00 |
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$0.00 | $0.00 | $19.00 |
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$0.00 | $0.00 | $19.00 |
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$0.00 | $0.00 | $19.00 |
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$0.00 | $0.00 | $19.00 |
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$0.00 | $0.00 | $19.00 |
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$0.00 | $0.00 | $19.00 |
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$0.00 | $0.00 | $19.00 |
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$0.00 | $0.00 | $19.00 |
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$0.00 | $0.00 | $19.00 |
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$0.00 | $0.00 | $19.00 |
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$0.00 | $0.00 | $19.00 |
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$0.00 | $0.00 | $19.00 |
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$0.00 | $0.00 | $19.00 |
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$0.00 | $0.00 | $19.00 |
Please note: Course information and fees are subject to change without notice.
- Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
- Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
- Fees are payable at the time of enrolment.
- Total fees quoted include tuition fees and resource fees only. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
- For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
- Concession rates: If eligible, proof of concession must be presented.
- Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
- Secondary school aged persons (in 2025, students born on or after 1 July 2007 who are at least 15 years old in 2025) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply.
- VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.
More information: Visit our fees and payment options page or call us on 1800 672 700
Details
Units and fees
To attain this qualification, you are required to successfully complete fifteen (15) units of competence, comprising four (4) core and eleven (11) elective units selected from the options provided below. On-the-job learning must also be completed to attain this qualification under Traineeship arrangements.
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| SITTIND003 Source and use information on the tourism and travel industry | $0.00 | $0.00 | $0.00 |
| SITXCCS014 Provide service to customers | $0.00 | $0.00 | $0.00 |
| SITXCOM007 Show social and cultural sensitivity | $0.00 | $0.00 | $0.00 |
| SITXWHS005 Participate in safe work practices | $0.00 | $0.00 | $0.00 |
Elective
Unit Selection
A total of eleven (11) elective units must be selected to achieve the qualification.
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
|
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$0.00 | $0.00 | $0.00 |
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$0.00 | $0.00 | $0.00 |
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$0.00 | $0.00 | $0.00 |
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$0.00 | $0.00 | $0.00 |
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$0.00 | $0.00 | $0.00 |
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$0.00 | $0.00 | $0.00 |
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$0.00 | $0.00 | $0.00 |
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$0.00 | $0.00 | $0.00 |
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$0.00 | $0.00 | $0.00 |
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$0.00 | $0.00 | $0.00 |
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$0.00 | $0.00 | $0.00 |
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$0.00 | $0.00 | $0.00 |
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$0.00 | $0.00 | $0.00 |
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$0.00 | $0.00 | $0.00 |
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$0.00 | $0.00 | $0.00 |
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$0.00 | $0.00 | $0.00 |
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$0.00 | $0.00 | $0.00 |
Please note: Course information and fees are subject to change without notice.
- Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
- Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
- Fees are payable at the time of enrolment.
- Total fees quoted include tuition fees and resource fees only. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
- For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
- Concession rates: If eligible, proof of concession must be presented.
- Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
- Secondary school aged persons (in 2025, students born on or after 1 July 2007 who are at least 15 years old in 2025) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply.
- VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.
More information: Visit our fees and payment options page or call us on 1800 672 700