Business Ready Skill Set
Be in the know and in demand.
Learn the essential skills you need to be ready for a career in any office. Get a step ahead of the workforce competition and set yourself up for success in any sector.
This course is fee free* for residents of Western Australia.
Some eligibility conditions apply for the fee free training and other fees may apply for some courses. Please refer to the FAQs for more information.
*Please note that eligibility requirements apply to some of the fee free training.
This course is available online.
^ Online availability varies at each campus. Some qualifications may require practical training and assessments to be done in person.
This skill set is part of the Skills Ready program. Other skill sets can be found on our Course List (opens in a new tab) page.
Overview
Campus Geraldton | Kalgoorlie | Moora | Northam
When Available all year round
Study Mode Online and on campus | Online
Every office will want an employee with these skills.
The Business Ready skill set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.
Want to study online?
This course has an online study option and an optional open class on site at our Geraldton campus.
Select your preferred campus and apply
Available all year round, 2024
Details
Course fees
(Tuition fee* $0.00 + Resource fee $0.00 )
(Tuition fee* $0.00 + Resource fee $0.00 )
Units and fees
To attain this skill set, you are required to successfully complete all four (4) units of competence listed below.
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
| BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
| BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
| BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Please note: Course information and fees are subject to change without notice.
- Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
- Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
- Fees are payable at the time of enrolment.
- Total fees quoted include tuition fees and resource fees. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
- For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
- Concession rates: If eligible, proof of concession must be presented.
- Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
- Secondary school aged persons (in 2024, students born on or after 1 July 2006 who are at least 15 years old in 2024) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply.
- VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.
More information: Visit our fees and payment options page or call us on 1800 672 700
Details
Course fees
(Tuition fee* $0.00 + Resource fee $0.00 )
(Tuition fee* $0.00 + Resource fee $0.00 )
Units and fees
To attain this skill set, you are required to successfully complete all four (4) units of competence listed below.
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
| BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
| BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
| BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Please note: Course information and fees are subject to change without notice.
- Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
- Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
- Fees are payable at the time of enrolment.
- Total fees quoted include tuition fees and resource fees. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
- For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
- Concession rates: If eligible, proof of concession must be presented.
- Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
- Secondary school aged persons (in 2024, students born on or after 1 July 2006 who are at least 15 years old in 2024) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply.
- VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.
More information: Visit our fees and payment options page or call us on 1800 672 700
Details
Course fees
(Tuition fee* $0.00 + Resource fee $0.00 )
(Tuition fee* $0.00 + Resource fee $0.00 )
Units and fees
To attain this skill set, you are required to successfully complete all four (4) units of competence listed below.
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
| BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
| BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
| BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Please note: Course information and fees are subject to change without notice.
- Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
- Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
- Fees are payable at the time of enrolment.
- Total fees quoted include tuition fees and resource fees. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
- For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
- Concession rates: If eligible, proof of concession must be presented.
- Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
- Secondary school aged persons (in 2024, students born on or after 1 July 2006 who are at least 15 years old in 2024) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply.
- VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.
More information: Visit our fees and payment options page or call us on 1800 672 700
Details
Course fees
(Tuition fee* $0.00 + Resource fee $0.00 )
(Tuition fee* $0.00 + Resource fee $0.00 )
Units and fees
To attain this skill set, you are required to successfully complete all four (4) units of competence listed below.
Core
| National ID Unit title | General fee | Concession | Resource fee |
|---|---|---|---|
| BSBOPS203 Deliver a service to customers | $0.00 | $0.00 | $0.00 |
| BSBPEF202 Plan and apply time management | $0.00 | $0.00 | $0.00 |
| BSBTEC201 Use business software applications | $0.00 | $0.00 | $0.00 |
| BSBWHS211 Contribute to the health and safety of self and others | $0.00 | $0.00 | $0.00 |
Please note: Course information and fees are subject to change without notice.
- Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
- Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
- Fees are payable at the time of enrolment.
- Total fees quoted include tuition fees and resource fees. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
- For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
- Concession rates: If eligible, proof of concession must be presented.
- Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
- Secondary school aged persons (in 2024, students born on or after 1 July 2006 who are at least 15 years old in 2024) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply.
- VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.
More information: Visit our fees and payment options page or call us on 1800 672 700