Operate a Small Business Skill Set
Self-made starts here.
This Skill Set will give you the skills and knowledge required to work effectively in a small business environment including how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.
This course is fee free* for residents of Western Australia.
Some eligibility conditions apply for the fee free training and other fees may apply for some courses. Please refer to the FAQs for more information.
*Please note that eligibility requirements apply to some of the fee free training.
This course is available online.
^ Online availability varies at each campus. Some qualifications may require practical training and assessments to be done in person.
This skill set is part of the Skills Ready program. Other skill sets can be found on our Course List (opens in a new tab) page.
Overview
Campus Moora
When Available all year round
Study Mode Online
Duration 6 Months
Learn the skills for business success.
This Skill Set will give you the skills and knowledge required to work effectively in a small business environment including how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.
Expected outcomes include skills and knowledge to work safely effectively in a small business environment including how to use computer software and organise electronic information and data. Achievement of a Statement of Attainment for the Skill Set and credit towards the Certificate III in Business
It's important to think about the key attributes you are likely to need to study and work in the field of small business operations, Administration or customer service roles. Take a look at the essential skills and knowledge and ask yourself if there are any areas you might find challenging. This will help you decide if this course is the right choice for you:
- Be able to work under supervision and building confidence to work with others
- Be able to develop good planning and time-management skills
- Be able to develop basic communication skills – written and verbal.
- Show sound problem-solving and analytical skills
- Have sound computer skills and knowledge in the use of software applications including MS Word and Email
- Access to a computer and reliable internet service (online students)
- Ability to devote adequate set aside sufficient time and commit each week to study and attend class if required.
- Willingness to participate in regular lecturer mentoring sessions
Select your preferred campus and apply
Available all year round, 2026
Details
Course fees
| Tuition | Resource | Total fee* | |
|---|---|---|---|
| General | $0.00 | $0.00 | $0.00 |
Units and fees
To attain this skill set, you are required to successfully complete all five (5) units of competence listed below.
Core
| National ID Unit title | General | Resource |
|---|---|---|
| BSBESB403 Plan finances for new business ventures | $0.00 | $0.00 |
| BSBTEC301 Design and produce business documents | $0.00 | $0.00 |
| BSBTEC302 Design and produce spreadsheets | $0.00 | $0.00 |
| BSBWHS307 Apply knowledge of WHS laws in the workplace | $0.00 | $0.00 |
| ICTWEB306 Develop web presence using social media | $0.00 | $0.00 |
Please note: Course information and fees are subject to change without notice.
- Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
- Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
- Fees are payable at the time of enrolment.
- Total fees quoted include tuition fees and resource fees only. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
- For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
- Concession rates: If eligible, proof of concession must be presented.
- Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
- Secondary school aged persons (in 2026, students born on or after 1 July 2008 who are at least 15 years old in 2026) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply.
- VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.
More information: Visit our fees and payment options page or call us on 1800 672 700