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AUR31020 Certificate III in Automotive Sales

AUR31020 Certificate III in Automotive Sales

National ID AUR31020 State ID BGB1

Are you passionate about automobiles and have a knack for sales?

This course is tailored to meet the demands of the automotive service and repair sector, and equips you with the skills and knowledge needed to excel in automotive sales.

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Automotive Sales course image

Overview

Campus Northam

When Available all year round

Study Mode Workplace

Duration 2 Years

Are you passionate about automobiles and have a knack for sales?

If so, you're in the right place! Our course has been meticulously crafted based on extensive industry engagement, ensuring you receive the most relevant and up-to-date training.

This course is tailored to meet the demands of the automotive service and repair sector, and equips you with the skills and knowledge needed to excel in automotive sales.

Throughout this course, you will delve into the intricacies of sales-related tasks specific to the automotive industry. Whether you're engaging with customers, negotiating deals, or providing expert advice on vehicle options, you'll develop a comprehensive understanding of the sales process within this dynamic sector.

You will gain real-world perspectives and practical insights shared by professionals currently working in the field. This firsthand knowledge will not only enhance your learning experience but also better prepare you for the challenges and opportunities that lie ahead in your automotive sales career.

Enrol today and explore the world of automotive sales! Get ready to acquire the skills, confidence, and industry know-how needed to thrive in this fast-paced and rewarding field. Let's drive your career forward, one sale at a time!

It's important to think about the key attributes you are likely to need to study and work in this field. Take a look at the essential skills and knowledge and consider if you might face any challenges in meeting the course expectations and requirements to make an informed choice about the suitability of this course for you: 

This qualification focuses on the sales and customer service side of the automotive industry. If you have a passion for vehicles and enjoy connecting with people, a career in automotive sales could be the ideal fit. This qualification builds the skills and product knowledge needed to work in customer-facing roles across parts interpretation, retail sales, and service reception within the automotive industry. 

This course might be right for you, if you are:

  • Interested in automotive parts, retail or service reception.
  • Enjoy working with people and providing customer service.
  • Have good communication and interpersonal skills.
  • Comfortable using computer systems and processing sales.
  • Organised and attentive to detail.
  • Able to follow workplace safety and service procedures.
  • Keen to learn about vehicle systems and product knowledge.
  • Looking to gain a nationally recognised qualification for a customer-facing automotive role. 

Important information

Select your preferred campus and apply

Available all year round, 2026

Details

Duration 2 Years
When Available all year round, 2026
Where Northam
How Workplace

Course fees

Please select some elective units below to see the indicative fee for this course.

Units and fees

To attain this qualification, you are required to successfully complete twenty (20) units of competence, comprising eight (8) core and twelve (12) elective units selected from the options provided below. On-the-job learning must also be completed to attain this qualification under Traineeship arrangements.

Core

National ID Unit title General Concession Resource
AURACA101 Respond to customer needs and enquiries in an automotive workplace $65.00 $19.40 $0.00
AURAEA002 Follow environmental and sustainability best practice in an automotive workplace $65.00 $19.40 $0.00
AURAFA104 Resolve routine problems in an automotive workplace $65.00 $19.40 $0.00
AURASA102 Follow safe working practices in an automotive workplace $65.00 $19.40 $0.00
AURSAA001 Process customer complaints in an automotive workplace $52.00 $15.52 $0.00
AURSCA105 Sell automotive products and services $65.00 $19.40 $0.00
AURSCA106 Promote automotive products and services $65.00 $19.40 $0.00
AURSLA001 Comply with legal requirements when selling automotive products and services $65.00 $19.40 $0.00

Elective

National ID Unit title General Concession Resource
Test, charge and replace batteries and jump-start vehicles
$65.00 $19.40 $0.00
Carry out warehousing procedures in an automotive workplace
$52.00 $15.52 $0.00
Identify and match uncommon automotive parts
$97.50 $29.10 $0.00
Determine used motor vehicle stock requirements
$78.00 $23.28 $0.00
Select and supply automotive parts and products
$65.00 $19.40 $0.00
Present automotive products and services for sale
$52.00 $15.52 $0.00
Apply sales procedures in an automotive workplace
$52.00 $15.52 $0.00
Carry out cash and non-cash payment operations
$65.00 $19.40 $0.00
Provide vehicle technology information
$48.75 $14.55 $0.00
Control stock
$113.75 $33.95 $0.00
Pick and process orders
$65.00 $19.40 $0.00
Replenish stock
$65.00 $19.40 $0.00

Please note: Course information and fees are subject to change without notice.

  • Fees may differ between campus locations due to the difference between elective units in the course study plan or a need to adapt courses to meet local industry needs.
  • Fees may also differ for individuals depending on units of study selected, prior qualifications and recognition of prior learning (RPL).
  • Fees are payable at the time of enrolment.
  • Total fees quoted include tuition fees and resource fees only. You may also be required to purchase text books, uniforms or other personal equipment that are not included in this fee estimate.
  • For Lower Fees, Local Skills (half-price) courses please refer to additional eligibility information above.
  • Concession rates: If eligible, proof of concession must be presented.
  • Concessions and the secondary school age fee cap do not apply to commercial courses (short courses), or Foundation Programs (i.e ESL and General Education).
  • Secondary school aged persons (in 2026, students born on or after 1 July 2008 who are at least 15 years old in 2026) undertaking training that is not part of a VET Delivered to Secondary Schools program, the maximum course (tuition) fee chargeable is $420. Additional resource fees and discretionary fees may apply.
  • VET Student Loans for eligible courses and fee caps may be subject to changes implemented by the Australian Government.

More information: Visit our fees and payment options page or call us on 1800 672 700

Course Enquiry

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