Support your community and workplace with your knowledge.

This course meets the generic requirements for compliance management in specialised council work areas, such as environmental health and planning. Individual councils may apply different levels and types of regulatory authority to specific job roles associated with this skill set. This skill set is not designed to provide detailed technical and specific knowledge in, for example, building inspection, animal control, parking management or environmental health. 

You will gain the underpinning knowledge and skills in the complex areas of:

• compliance monitoring and investigation
• negotiation skills
• communication skills
• conflict resolution
• community education